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Enhancing Patient Support: Integrating Cover Kansas Navigators into Your Services

Monday, March 17, 2025  

COMMUNITY CARE NEWS

NAVIGATING THE COMPLEXITIES OF HEALTH INSURANCE CAN BE CHALLENGING FOR MANY PATIENTS. 

Integrating Cover Kansas Navigators into your clinic's services can significantly enhance the support you offer, ensuring patients receive comprehensive assistance with Marketplace enrollments throughout the year.

Year-Round Enrollment Assistance

While Open Enrollment periods are typically limited, patients experiencing qualifying life events—such as marriage, childbirth, or loss of other coverage—may be eligible for Special Enrollment Periods at any time. Cover Kansas Navigators are trained professionals equipped to assist patients in understanding these opportunities and guiding them through the enrollment process whenever they occur. 

Virtual Navigator Support

Recognizing the diverse needs of Kansans, Cover Kansas offers a virtual Navigator option—a toll-free number, (866) 826-8375—that provides free, expert assistance for analyzing health insurance options. This service ensures that all individuals, regardless of location or circumstance, can access assistance in understanding and enrolling in appropriate health plans. Staff at your clinic can refer patients to this number or set up an appointment to call together for a warmer connection. 

Benefits of Collaboration

By embedding Cover Kansas Navigators within your health center, you can offer patients personalized, unbiased assistance tailored to their unique situations. This collaboration not only streamlines the enrollment process but also fosters a supportive environment where patients feels informed and empowered to make decision about their healthcare coverage. 

 Next Steps

To integrate Navigator services into your health center or to learn more about available support:

  • Join the Cover Kansas Project: To inquire about training your staff to provide Marketplace assistance and to learn more about the support we can provide your clinic, contact Kate Gramlich.
  • Contact the Virtual Navigator: For immediate, free assistance, patients can call (866) 826-8375.
Empowering your patients with the knowledge and resources to navigate health insurance options aligns with our share commitment to accessible, comprehensive healthcare.


Community Care Network of Kansas
700 SW Jackson Street,
Suite 600
Topeka, KS 66603
785-233-8483

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