About this event:
Before our main topic we will kick-off our conversation with your experiences following “ICD-10” go live that occurred on October 1. Please be prepared to briefly share your clinic’s experience including the status of operations and coding; efficiencies identified; successes and surprises thus far; and beneficial resources or support.
Increasing patient engagement is important as clinics in Kansas strive to become Patient Centered Medical Homes and meet Meaningful Use requirements. Clinics can engage patients in their own care by assisting them in understanding their health and setting self-management goals, increasing communication with them about their care, engaging them in a patient portal, and improving patient safety measures. Another important element of patient engagement is implementing shared health care decision making (SDM), taking into account an individual’s beliefs and values.
Glyn Elwyn, MD MSc FRCGP PhD, Professor and Senior Scientist at The Dartmouth Center for Health Care Delivery Science and The Dartmouth Institute for Health Policy & Clinical Practice shares in the article, Informed Choice, that “…an informed choice is a high quality decision made by a patient that takes two important factors into consideration: knowledge and values.” Using this methodology, patients are “allowed to consider their personal values and preferences for their own care.” Building from informed choice, SDM “is a collaborative process that allows patients and their providers to make health care treatment decisions together, taking into account the best scientific evidence available, as well as the patient’s values and preferences.”
During this call, participants will share how their clinic is thinking about SDM and its influence on patient engagement, strategies to increase patient engagement by focusing on human interactions, successful communication approaches, and tools and models that support this work. Combined, these components support positioning clinics for ongoing and successful patient engagement.
Please think through the discussion questions below and be ready to share your responses:
• What is your clinic doing to facilitate share decision making between patients and providers? What roles can other staff in your clinic have to support SDM?
• How are a patient’s beliefs and values understood, accounted for, and incorporated into the decision making process?
• What training or resources would be most helpful to increase your clinic’s knowledge and integration of SMD?